Saturday, 18 January 2014

An Episode of Adobe Connect's Technical Problems

It was 16th of October 2013, an online teaching session about the topic of Evaluation and Assessment of Learning was performed by the team Deway.

Since I have no such an experience to evaluate the student, I was rather to listen to the lecture and other students’ experiences on the topic.  However during the session, some technical problems happened to our student teacher Anna. After she clicked the pointer feature on the AC screen, she was able to control the Power Pont slides, but her microphone was disconnected from the AC program. So we as students who were connected through the AC could not hear anything from her.

In the session, Jay and I, we were chair-persons from the group Freire, had to do something for the problems. It was a little bit kind of panic mode for all because we could not help anything but waiting for her voice coming back. As a workaround solution Jay proposed to call Anna, when Anna was connected then Jay put his mobile phone near to his microphone. So in such a way we heard Anna’s voice back to the AC and the teaching was continued.

It was a brilliant idea indeed that Jay saved the course and Anna. However, I could not concentrate on the lecture because my engineering mind was playing with what could be a reason for the technical issues and what could be a solution for that. And I sent some technical suggestions to Anna through the private chat box, but it was not reached her.

Anyhow, I was surprised to see how the different approach for the technical problems worked well. Nowadays, as we have more experience with the AC environments, we have faced less problems.

To watch the video of Adobe Connect Meeting Overview, please click the below video screen.


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